Skillbuddy ApS
d/b/a FullyBookedNeuroClinic
Effective Date: March 1, 2026
Last Updated: March 8, 2026
1. Introduction
This Privacy Policy describes how Skillbuddy ApS, doing business as FullyBookedNeuroClinic ("we," "us," or "our"), collects, uses, and protects your personal information when you visit our website, inquire about our services, submit a job application, or communicate with us. By using our website or services, you agree to the practices described in this Privacy Policy.
FullyBookedNeuroClinic is a marketing agency that helps neurofeedback, biofeedback, and TMS practices scale their client acquisition. We are located at Gammel Klausdalsbrovej 482, 2730 Herlev, Denmark. You can reach us at +1 707-392-3722 or [email protected].
2. Information We Collect
We may collect the following types of personal information:
Information you provide directly: Your name, email address, phone number, company name, job title, and any details you voluntarily share when completing inquiry forms, booking consultations, submitting job applications, or communicating with our team.
Information collected automatically: When you visit our website, we may collect your IP address, browser type, device type, pages visited, and referring URL through standard web analytics.
Information from third parties: We may receive your contact information if you submit an inquiry through a third-party directory, referral source, or advertising platform.
3. How We Use Your Information
We use the information we collect for the following purposes:
• To schedule and confirm consultations and strategy calls
• To send consultation reminders and meeting notifications via text message, email, or phone
• To send promotional updates, marketing insights, and special offers to contacts who opt in
• To evaluate job applications and communicate with candidates about career opportunities
• To provide marketing consulting, lead generation, and campaign management services
• To process payments and manage billing
• To communicate with you about our services and your account
• To respond to your questions and requests
• To comply with legal and regulatory obligations
• To improve our website and services
4. SMS/Text Messaging Program
Program Name: FullyBookedNeuroClinic SMS Notifications
What we send: If you opt in to receive text messages from FullyBookedNeuroClinic, you may receive two types of messages depending on the consent you provide:
Consultation-related (transactional) messages: These include consultation confirmations, meeting reminders, rescheduling notifications, onboarding instructions, and general business announcements.
Examples of transactional messages include:
• "FullyBookedNeuroClinic: Reminder — your strategy call is scheduled for Tuesday, March 18 at 10:00 AM EST. Please have your current ad account access ready. Reply STOP to opt out."
• "FullyBookedNeuroClinic: Your onboarding call on Thursday, March 27 has been rescheduled to Friday, March 28 at 2:00 PM EST. Call +1 707-392-3722 with questions. Reply STOP to opt out."
• "FullyBookedNeuroClinic: Your monthly performance review is confirmed for Monday, April 7 at 9:30 AM EST. We'll be reviewing your lead generation results. Reply STOP to opt out."
• "FullyBookedNeuroClinic: Our team will be at a conference on Friday, April 18. If you have a scheduled call, please reach out to +1 707-392-3722 to reschedule. Reply STOP to opt out."
Promotional messages: These include special offers, service updates, marketing insights, and information about new services or programs.
Examples of promotional messages include:
• "FullyBookedNeuroClinic: This month, refer a fellow practitioner and both clinics receive a free month of ad management. Call +1 707-392-3722 to learn more. Reply STOP to opt out."
• "FullyBookedNeuroClinic: New case study — see how one of our partner clinics booked 47 consultations in 30 days. Visit marketing.fullybookedneuroclinic.com or call +1 707-392-3722. Reply STOP to opt out."
• "FullyBookedNeuroClinic: Did you know? Clinics using our full system see an average 3x increase in booked consultations within 90 days. Learn more at marketing.fullybookedneuroclinic.com. Reply STOP to opt out."
• "FullyBookedNeuroClinic: New service alert — we now offer done-for-you educational video production for neurofeedback practices. Call +1 707-392-3722 to learn more. Reply STOP to opt out."
Careers-related messages: If you submit a job application through our careers form, you may also receive text messages regarding your application status, interview scheduling, and onboarding communications. These are sent only if you opt in via the careers form consent checkbox. This form can be found on https://marketing.fullybookedneuroclinic.com/careers.
How you opt in: You may opt in to our SMS program by checking the SMS consent checkbox on our website contact form at https://marketing.fullybookedneuroclinic.com/contact-us, on our careers application form, or by verbally requesting text message communications during a phone call.
Each form includes separate, unchecked-by-default consent checkboxes for (1) consultation-related SMS messages and (2) promotional SMS messages. The careers form includes an additional consent checkbox for application-related messages. You may opt in to any combination independently. Your consent to receive text messages is entirely voluntary. Providing your phone number and consenting to SMS is not required to inquire about our services or submit a job application.
Message frequency: Message frequency varies based on your consultation schedule and the types of messages you have opted in to receive. You may receive up to 8 messages per month.
Message and data rates: Message and data rates may apply for any messages sent to you from us and to us from you. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
How to opt out: You can cancel the SMS service at any time. Just text "STOP" to the short code or phone number from which you received messages. After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.
How to get help: If you are experiencing issues with the messaging program, you can reply with the keyword "HELP" for more assistance, or you can get help directly at [email protected] or +1 707-392-3722.
Carriers are not liable for delayed or undelivered messages.
5. No Sharing of Mobile Information
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
6. How We Share Your Information
We do not sell your personal information to third parties. We may share your information in the following limited circumstances:
Service providers: We may share information with trusted service providers who assist us in operating our business, such as CRM platforms, payment processors, advertising platforms, and IT support providers. These providers are contractually required to protect your information and use it only for the services they provide to us.
Legal requirements: We may disclose your information when required by law, regulation, legal process, or governmental request.
With your consent: We may share your information with third parties when you have given us explicit consent to do so.
All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.
7. How We Protect Your Information
We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, use, alteration, or disclosure. These safeguards include:
• Secure, encrypted connections (SSL/TLS) on our website
• Access controls limiting who can view your information
• Staff training on privacy and data protection practices
• Secure storage of electronic records
While we take reasonable measures to protect your information, no method of transmission over the internet or method of electronic storage is completely secure. We cannot guarantee absolute security of your information.
8. Data Retention
We retain your personal information for as long as you are an active client or candidate and for a reasonable period thereafter as required by applicable laws. Client records are retained for a minimum of 5 years from the end of the business relationship. Job application data is retained for up to 2 years from the date of submission unless you request earlier deletion.
After the applicable retention period, your information will be securely disposed of in accordance with our data destruction policies.
9. Your Rights and Choices
You have the following rights regarding your personal information:
Opt out of SMS: Text STOP to any message or contact our team.
Opt out of marketing emails: Use the unsubscribe link in any marketing email or contact our team.
Access and correction: You may request access to the personal information we hold about you and request corrections to any inaccurate information by contacting our team.
Data deletion: You may request deletion of your personal information, subject to our legal and regulatory retention obligations. To submit a deletion request, contact us at [email protected].
European residents: Under the General Data Protection Regulation (GDPR), European residents have additional rights, including the right to access, rectify, erase, restrict processing, data portability, and the right to object to processing. To exercise your GDPR rights, contact us at [email protected].
10. Children's Privacy
Our services and website are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected information from a child under 13, please contact us immediately so we can delete it.
11. Cookies and Website Analytics
Our website may use cookies and similar technologies to improve your browsing experience and to understand how visitors use our site. You can control cookies through your browser settings. Disabling cookies may affect certain website functionality.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will post the updated policy on this page with a revised "Last Updated" date. We encourage you to review this page periodically.
13. Terms of Service
For the terms governing participation in our SMS messaging program and use of our website, please see our Terms of Service.
14. Contact Us
If you have any questions about this Privacy Policy, our SMS messaging program, your personal information, or our privacy practices, please contact us:
FullyBookedNeuroClinic (Skillbuddy ApS)
Gammel Klausdalsbrovej 482
2730 Herlev, Denmark
Phone: +1 707-392-3722
Email: [email protected]
This Privacy Policy was last updated on March 8, 2026.